RabbitMQ java client stops consuming messages

My application consumes some messages from RabbitMQ and processes them. I have about 10 queues and each queue has up to ten consumers (threads). I have a prefetch of 5. I’m running my setup in Heroku using the CloudAMQP plugin (RabbitMQ as a service).

I’m running with the default heartbeat and connection timeout settings (60 seconds).

My java application is a spring boot application using the spring-rabbit library.

Versions:

RabbitMQ 3.5.3 
Erlang 17.5.3
Java 1.8
Spring boot 1.3.2.RELEASE
Spring rabbit 1.5.3.RELEASE

The problem is that for the consumers of one particular queue stop consuming messages after some time. When I restart my java application everything works fine. The other queues are being consumed normally though. No errors on the application’s side. On the log stream of rabbit’s side I see some entries like

= REPORT==== 2016-08-02 15:53:32 UTC ===
closing AMQP connection <SOMETHING> (SOMETHING_ELSE -> SOMETHING_ELSE_ELSE):
{heartbeat_timeout,running}

I can’t reproduce locally or in a testing environment in Heroku.

Update

The code below can be found in AMQConnection.class

int heartbeat = negotiatedMaxValue(this.requestedHeartbeat,
                                   connTune.getHeartbeat());


private static int negotiatedMaxValue(int clientValue, int serverValue) {
        return (clientValue == 0 || serverValue == 0) ?
            Math.max(clientValue, serverValue) :
            Math.min(clientValue, serverValue);
}

I can’t increase the value of the heartbeat above 60 seconds (which is what I’m getting from the server).

Answer

Unfortunately, this seems like a networking issue. This could be due to a few things:

• The CloudAMQP service is having some issues and is killing your connection (not likely since your other consumers are working OK).
• Your CloudAMQP plan doesn’t allow for as many concurrent connections as you want. Have you checked to ensure you are on a sufficiently high enough plan to support all of your consumers? https://elements.heroku.com/addons/cloudamqp
• Your Heroku dyno with the consumer in question is restarting, which is dropping your connection. Heroku dynos periodically restart. If your dynos can’t gracefully restart, you might want to investigate why.
• One of your Heroku dynos is having network issues (in which case it will likely be restarted on its own without your intervention).

One way to force all of your dynos to restart is to run $ heroku ps:restart. This will force Heroku to restart your dynos, which frequently means moving them to a new EC2 host. This may help if it is a one off issue.