One of the application user has reported that they are seeing � instartd of >> on their home and other pages. There are about 100 users and only one user has this issue. The user is using IE11. what may be the cause of this issue.
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Answer
You should have this on top of your jsp files:
<%@ page contentType="text/html;charset=UTF-8" language="java" %>
If you have that, the problem is with your client’s browser which hasn’t chosen the proper encoding.
Additionally, you may find useful information in this SO question: How to replace � in a string